Shipping and returns of our delicacies is easy and convenient at Julius Meinl am Graben - and in our online store even round the clock.
Order online in five steps:
1. Select your article and add it to your cart
2. Log in (or register if you are a new customer) and confirm your cart - or continue as a guest (without registering for a new account)
3. Enter your personal details
4. Accept our terms of service
5. Complete the secure payment
You can correct the contents of your shopping basket or add or delete new items at any time. Your order cannot be changed until you have confirmed the payment process. Once your order has been successfully completed, you will immediately receive a confirmation email informing you that we have received your order and containing a summary of the items you have ordered.
We hope you enjoy shopping at Meinl's Online Store!
For orders in Vienna and the Vienna area, we reserve the right to deliver your purchase using our home delivery service.
Parcels up to max. 30kg are sent via our shipping partner, the Austrian Post.
Click & Collect:
Orders placed by 12:00 p.m. at the latest can be picked up at our store Julius Meinl am Graben, Graben 19, 1010 Vienna on the next business day after 12:00 p.m. Please present your order confirmation when picking up your order.
If there are any delays, you will of course be contacted by our staff.
If you have any questions about your order, you can send them to us at email@example.com or call us at +43 1 532 33 34 4000.
Austria: 1-3 working day
Germany: 3-5 working days
EU-Zone 2-4: approx.. 5-12 working days (The delivery time depends on the responsible loccal postal companies)
Depending on the target country, we do not charge shipping costs for orders above a certain value of goods..